Shipping policy

Shipping Policy

1. Order Processing Time

• All orders are processed within 1-2 business days. Orders are not processed or shipped on weekends or holidays.
• If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email.

2. Shipping Rates & Delivery Estimates

• Shipping charges for your order will be calculated and displayed at checkout.
• Delivery estimates depend on the shipping option you choose at checkout:
  • Standard Shipping: 5-7 business days
  • Expedited Shipping: 2-3 business days

Please note: Delivery delays can occasionally occur due to unforeseen circumstances such as weather, carrier delays, or holidays.

3. Shipping Destinations

• We currently ship to addresses within the UK. Please ensure your shipping address is correct when placing an order. We are not responsible for orders shipped to an incorrect address provided by the customer.

4. Shipment Confirmation & Order Tracking

• You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.

5. Customs, Duties, and Taxes

• Real Angels is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

6. Damages

• Real Angels is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
• Please save all packaging materials and damaged goods before filing a claim.

7. Returns Policy

• Please refer to our Returns & Exchanges Policy for more information on returning an item.

8. Contact Us

• If you have any questions about your order, shipping options, or need assistance, please contact us at tariqhafiz225@gmail.com.